Refund Policy
At Pet Creations Art, your happiness is guaranteed.
See it before we print. You approve your portrait preview before anything is produced, with free unlimited revisions until you love it — we only print when you're 100% happy.
30-day happiness guarantee. If something isn't right when your order arrives, contact us within 30 days and we'll make it right — a free revision, a reprint, or a refund.
Changed your mind? Because each portrait is made-to-order, email us within 24 hours of ordering to cancel before production begins.
Damaged in transit? Send us a photo and we'll arrange a replacement right away.
Questions? Email any time.