Order Process
Yes — instantly. Upload your pet's photo on the product page, pick a style, and your live preview appears in about 60 seconds. Love it? Add to cart. Want tweaks? Adjust colors or fix details right on the spot — and every order also includes free artist refinement.
After you order, one of our artists can personally perfect your portrait — brighten the eyes, tidy the background, match a collar color, anything you'd like. Tell us what to change and we'll email revised versions, with unlimited revisions until you love it. (It adds a little to the processing time.)
Most photos work beautifully — a clear, well-lit, front-facing shot is ideal. If there's a problem we'll email you for another. Trouble uploading? Just order and email your photo to support@petcreationsart.com.
Three signature styles: Watercolor (soft & elegant), Oil Painting (rich museum oil), and Heritage (a regal old-world heirloom scene).
Sizes: 24×18", 32×24", 40×30". Frames: Antique Gold, Antique Silver, Baroque Gold (Wide). Pricing updates as you choose.
Your portrait is printed on gallery-grade canvas, framed in your choice of gilt frame and delivered ready-to-hang in 4–7 business days within the U.S. (allow a little extra time during peak periods). We make and ship everything from our Florida studio.
You're covered by our 30-day happiness guarantee — free revisions until you love it, or your money back. We only print when you're happy.
Shipping
Yes, we've shipped over 50,000 portraits all around the world.
📦Fulfillment Origin: All products are made-to-order and fulfilled locally in the USA.
✈️ We ship internationally, and no matter where you're located, we’ll get your custom art to you as quickly as possible!
Returns
If you're not happy with your art, we'll revise this free of charge until you are 100% satisfied. We only print it when you love it!
If you change your mind about your order, please notify us via email at support@petcreationsart.com within 24 hours after placing your order. (If you message us via social media or any other method, you will not be eligible for a refund.)
We typically start production on your portrait not long after your order has been placed to keep up with our demand.
