Yes! We send you a preview 2-3 days after you place your order and we offer FREE unlimited revisions - we'll work with you until you're 100% happy with the result.

Most likely, yes! As all of our art is hand-drawn from scratch, this means the quality of the reference photo is not as important. If there's an issue, we'll contact you via email to request more photos of your fur baby.

Yes, we can draw any animal and even people, too!

It typically takes us 2-3 days to send you an art preview and 5-7 days for your product to be delivered. (Please allow an additional few days during peak periods)

You can choose up to 4 people/pets on our main product here. If you would like more than 4 pets drawn, you can choose our 4-8 character canvas here. If you would like more than 8 characters drawn, please contact us at support@petcreationsart.com for a quote.

No, we do not use any apps to speed up the process of our work, which, in return, sacrifices the quality of the finished product. Sallie and Sophia hand-draw each pet with love, care, and attention, capturing your pet's personality in a style you have always loved.

Yes, we've shipped over 50,000 portraits all around the world. We work with local print facilities in the USA, UK, Canada, Australia and the EU. This means FREE & FAST tracked shipping.

We offer FREE Shipping! At the start of 2020, we made the decision to partner with local fulfilment centres around the world to offer faster and cheaper shipping in the USA, Canada, Australia, the UK and EU. This means FREE shipping!

If you're not happy with your art, we'll revise this free of charge until you are 100% satisfied. We only print it when you love it!

If you change your mind about your order, you must notify us via email at support@petcreationsart.com within 2 hours after placing your order.

We typically start drawing your art not long after your order has been placed to keep up with our demand.

If you notify us after this timeframe, you will be eligible for a store credit minus a $27 fee per character.