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Pet Creations Price Match Promise

KavaTique Price Match Promise

Customer satisfaction is most important to us. We want to make sure you are 100% satisfied with your purchase and for you to get the best deal possible. 

If you have seen a product for sale on a competitor’s website at a lower price than ours, get in touch and we will price match for you.

All we ask is that you follow the simple terms below.  

Pet Creations Price Match Promise Terms & Conditions:

  • Our Price Match Promise applies only to websites that are located in the USA and in Europe. 
  • The website must use a fixed price format; all auction based websites such as eBay and marketplace websites like Amazon are excluded.
  • The product to be matched must be in a new condition, in stock, available for immediate dispatch and identical to the one we sell.
  • Our Price Match Promise is based on product price only and excludes delivery costs and any additional import taxes.
  • Products shown in any special offer promotion, on sale, part of a clearance event or any loyalty programme are not eligible for the Price Match Promise.
  • The Price Match Promise is only applicable at the time of purchase and not available as a retrospective discount.
  • The Price Match Promise cannot be used in conjunction with any existing Pet Creations or competitor discounts, offers or promotions
  • In some cases, we will need to verify the competitors offer. To do this, send an email to us with the URL (website address) of the product offer.
  • Any Price Match Promise given is at our discretion and we reserve the right to deny any requests or modify these terms at any time.

If you have any queries regarding our price match promise please contact us or alternatively email us at support@petcreations.co.uk

Thank you.

Pet Creations UK